BCM Contact

How to get support at BCM?

If you have a question regarding the use of the platform you can always make use of the ‘Frequently Asked Questions – FAQ’ page. Where most common questions will be answered.

BCM Customer Service


Users can submit questions or problems (Dutch and English) by sending an email to: support@bcmtoday.com

BCM will review and respond emails on the following time slots;

  • Monday – Friday: 09:00 – 22:00
  • Saturday – Sunday : 09:00 – 17:00


Users can also call the BCM customer support (Dutch and English) on weekdays between 09:00 – 17:00. 

This can be done on the following number; 085 007 6000

BCM will answer the phone on the following time slots;

  • Monday – Friday: 09:00 – 17:00
  • Saturday – Sunday : Closed

Live Chat

If you haven’t found an answer for your specific problems, you can always choose to contact BCM online live chat. 

Click on the customer support icon in the bottom right corner.

Bitladon Support

The following screen will appear.

Click on the following button.

Now you have the option to connect with the live chat or to leave a message with your specific question.

BCM live chat customer support is available from;

  • Monday – Friday: 09:00 – 21:30
  • Saturday – Sunday : 09:00 – 17:00

On what social media platforms can we find BCM?

BCM has an account on two social media platforms. We can find the Dutch broker BCM on the following platforms;


Create BCM account

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